Faq

Home care is a personalized service that provides support, assistance, and healthcare services in the comfort of a person’s home or community setting. Home care can include personal care, companionship, household assistance, recovery support, respite care, palliative care, and nursing services. At Guardian Home Care, our goal is to help individuals maintain their independence, dignity, comfort, and quality of life while remaining in the place they feel safest and most comfortable.

Every care option has its benefits, but home care offers flexibility, comfort, and personalized one-on-one support. With home care, individuals can remain in familiar surroundings while receiving only the level of assistance they need. Home care services can be customized to fit each client’s schedule, lifestyle, and changing needs. For many families, staying at home can also be a more comfortable and cost-effective solution. Guardian Home Care can also provide additional support to individuals living in retirement residences, assisted living communities, hospitals, or long-term care facilities when extra one-on-one care is needed.

Home care is beneficial for anyone who could use extra support in their daily life. This may include: •⁠ ⁠Seniors who want help with housekeeping or personal care •⁠ ⁠Individuals recovering from surgery, illness, or injury •⁠ ⁠People living with chronic health conditions or disabilities •⁠ ⁠Family caregivers who need respite support •⁠ ⁠Individuals who would like companionship or wellness monitoring •⁠ ⁠Anyone who wants assistance to remain safe and independent at home Guardian Home Care services are flexible and personalized to meet the unique needs of every client and family.

We begin with an in-home assessment to better understand your needs, preferences, routines, and goals. This allows our team to create a customized care plan tailored specifically to you. Our experienced care professionals are also available to answer questions, provide recommendations, and help guide families toward the most appropriate care solutions.

Guardian Home Care carefully screens all caregivers to ensure we provide safe, compassionate, and professional care. Our screening process may include: •⁠ ⁠Criminal record and vulnerable sector checks •⁠ ⁠Reference checks •⁠ ⁠Verification of certifications and qualifications •⁠ ⁠Ongoing training and supervision We are committed to matching clients with caregivers who are dependable, respectful, and genuinely caring.

Yes. All Guardian Home Care caregivers are bonded and insured for added peace of mind and protection for our clients and families.

All Guardian Home Care employees are covered by workplace insurance. Families are not responsible for injury-related expenses or workplace claims if an accident occurs while services are being provided in the home.

Guardian Home Care primarily provides private home care services tailored to the needs of individuals and families. While services are generally not covered through provincial healthcare plans, some clients may qualify for reimbursement or assistance through: •⁠ ⁠Private insurance plans •⁠ ⁠Veterans’ programs •⁠ ⁠Extended health benefits •⁠ ⁠Other support programs We understand that home care can be a significant investment, and we work closely with families to create practical and sustainable care solutions.

No. Guardian Home Care works alongside publicly funded healthcare and home care services. Our services are designed to complement government programs by providing additional flexibility, personalized support, and expanded care options when needed.

Guardian Home Care proudly serves Edmonton and surrounding communities. Most clients receive care in their own homes, but services can also be provided in: •⁠ ⁠Retirement residences •⁠ ⁠Assisted living communities •⁠ ⁠Long-term care facilities •⁠ ⁠Hospitals •⁠ ⁠Adult day programs •⁠ ⁠Hospice and palliative care settings Our goal is to provide compassionate support wherever care is needed.